Prayer Times

 

Jama'ah
Fajr07:00
-
Dhuhr12:45
Asr14:15
Maghrib15:54
Isha19:00
Friday Prayers start at 1:00pm
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Trust Quality Care Ltd



QUALITY MANAGEMENT


Fully trained administration and care staff is the key to quality and high standards. Whoever works for us in any capacity, we make sure that they are fully aware of TQC policies and procedures along with complying with the Care Quality Commission standards.
All the staff attend mandatory training.
Management pays regular visits to the service users. This is to make sure the care they require is based on the assessment put in place and that care staff are complying with it.
Regular spot check are made on our care staff where ever they are and whenever it is needed.
Every activity our care staff conducts at the services users’ premises is monitored on a daily basis through the monitoring system.
We also have a regular feed-back system from the client or next of kin to make sure their needs are fulfilled.
Our aim is to monitor the quality as close as possible for complete satisfaction of the client.