This form is a request to book the
sports hall facility based at The Bordelsey Centre, Stratford Road, Camp Hill,
Birmingham, B11 1AR.
It is not a booking. Bookings are only confirmed on receipt of
payment under one of the payment plans.
Please note the sports facility is very
popular and slots are booked very quickly. As we no longer take verbal bookings it is the
client’s responsibility to book well in advance to ensure they secure their
preferred slots. All booking requests
have to be made via an enquiry form.
10
slots
We cannot book more than 10 sessions in
one block booking for short term clients.
Previous 10 slots must have been paid for in full before a new 10 slot
booking will be taken.
10 booked slots will be eligible for 1
free slot.
Less
than 10 slots
These can be booked using the form
above. Simply add fewer than 10 dates. However, these will not be eligible for
any discounts.
Payment
Plans
You have a few ways to pay:-
You will have to pay for each session
in advance. Payment for each slot must
be received at the latest 3 days before a session is to take place otherwise
the slot will be offered to other clients. Please also note if you miss payment for
one slot all remaining slots will automatically be cancelled and offered to
other clients. It is the client’s
responsibility to make payments on time.
b) You can pay for 1 slot to activate bookings
after you receive our quote. Then when
you come for your first session pay for the following week and so forth. This will ensure you are only paying for one
slot each time avoiding undue pressure if you are collecting payments from
other players. Muath Trust will need to
have payment for one session in advance at all times. Latest date for payment is 3 days before the
session is to take place.
c)
You can pay for 5 weeks in advance and on the day of the 5th session pay for the
remaining 4 slots. As long as the
payment is received 3 days prior to the next session is to take place.
d) Or you can pay for all 10 slots up
front. This will guarantee all your 10
slots are booked and you will not lose them in case you forget to pay on time.
Long Term contracts
We
can offer long term contracts which can be paid for in advance on a monthly
basis. Please fill in the form and the
long term contract section we will be in touch soon with a quote and instructions
on how to arrange payment.
Some
clients may be eligible to pay-as-you-go on long term bookings. Please speak to the Sports Team for further
information.
Method of payment
Cash
at reception
Via
card at reception or over the telephone
Via
bank transfer - please quote your reference when making payment so as we can
allocate this to your account.
BANK DETAILS
THE MUATH TRUST
SORT CODE – 602042
ACCOUNT NUMBER – 44016344
BANK NAME – NATWEST BANK
ADDRESS – EDGBASTON (A) BRANCH, 30a HARBORNE
ROAD, EDGBASTON,
BIRMINGHAM B15 3AA
Cancellation -
3 DAYS WRITTEN NOTICE REQUIRED –
PLEASE E-MAIL bookings@muathtrust.org
Clients
will need to give written notice of cancellation 3 days before the session is
to take place. Otherwise they will be
charged for this session.
Complaints & Feedback
These can be put in writing in the
first instance to- bookings@muathtrust.org
Internal
bookings
Muath
Trust staff can also use this form to make a booking. Please note for teams where each player pays a
portion making up the full amount for a slot they will need to elect one person
in whose name the booking will be made.
This person will be responsible for collecting payments from the team
and paying the Sports Team on time.
If
you have any other queries please feel free to get in touch. We are here to help.
The Sports Team